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Idea Portal
Status Will not implement
Categories Usability
Created by Celso Fernandes
Created on Dec 3, 2024

Webcube/wincube login performance

The login performance is a critical problem as we receive a lot of complaints from the users.

CSB v12.4.0.1
Webcube v12.4.2 using SAML SSO.
Wincube v14.0.0 using kerberos SSO.

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  • Admin
    Ingo Gerken
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    Dec 3, 2024

    Hi Celso,
    sorry, this is the idea portal. Please open up a support ticket with more specific information on the environment and logs so further analysis can take place. Sometimes there are dependencies on size of the organization, connection to IdP, caching due to first logon after restart etc. If the problems are caused by a product, we will plan appropriate improvements.

    Thank you