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Created by Benjamin Schaller
Created on Nov 20, 2024

Adobe Sign Connector / Set creator of document when passing to Adobe Sign

The Agent that is used to connect to adobe sign from doxis is not able to set the creator of the document when passing a document from Doxis to adobe Sign.

With the option "use.free.placement" set to true, the order of the USERs in the transferred descriptor (user.id.descriptor) is used, and the first user gets the document as draft and is also set as creator.

But we do not want to use "use.free.placement", since the signature placement most of the time is clear - but it is not possible to do this, since we can not pass the creator. In this case the creator is automatically taken from the refresh token which makes absolutely no sense.

I am aware if a possible workaround, which would be to set up a configuration for each signing user, but this is not practicable in our usecase.

For what we want to use the software it is currently unusable and it should definitely be updated with the feature described.

This has already been discussed and confirmed by development - see ticket supp-8732.

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