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Idea Portal
Status Will not implement
Categories Usability
Created by Thomas Johannsen
Created on Mar 5, 2024

Make webCube server name visible for load balanced enviroment

In a load balancer environment, where several webCube servers are hidden behind a DNS alias, the user does not know which webCube server he is currently using.

For troubleshooting, it would be helpful if the user could name the server name when opening a service ticket. This should make troubleshooting easier for the system administrator.

An extension of the info dialog in the webCube would therefore be helpful.

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  • Thomas Johannsen
    May 14, 2024

    Sorry, but I can see the actual CSB node in the "information" panel along to multiple version numbers of used products. Why is showing the webCube server name not an option? It would be possible to make this feature optional and configurable in webCube Admin console.

  • Admin
    Ingo Gerken
    Apr 12, 2024

    Because of security reasons we are not planning to show technical endpoints in the client user interface. If this information is required, it should be obtained from backend logs of the application server or loadbalancer.